Client Tools

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FTP Login

Please place any files you wish to send to us in the FTP we've created for you.

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FTP Instructions

Instructions for FTP use and requesting a login.

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Frequently asked questions

File Submission FAQs

FAQ document explaining general file submission. 103kb pdf

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File Submission FAQs for Wide Format

FAQ document specific to Wide Format. 190kb pdf

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Design + File Prep

File Setup for Varnish and Dispersion coatings

Document describing how to set up varnish, UV, aqueous and dispersion coatings for conventional press. 732kb pdf

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Forest Stewardship Council Placement Guide

Overview of FSC logo style and usage as well an FPO placement guide. 259kb pdf

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Forest Stewardship Council Logo FPOs 

Reference Forest Stewardship Council Placement Guide for instructions.1.6mb zip

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GRACOL 2006 Color Profile

2.2mb zip

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Creating Production-Ready PDFs From INDESIGN

Preferred export settings for generating PDF files from Adobe InDesign. 944kb pdf

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Creative Suite PDF Export Settings

Reference Creating Production-Ready PDFs from InDesign. 8kb zip

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Variable Data Best Practices

Guidelines for how to prep and submit variable data print work. 5mb pdf

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Print PDF From Canva

Guide to exporting a print-ready PDF from Canva. 7mb pdf

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Creative Suite Color Settings

2.2mb zip

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Wide Format

Setting Up Contour Cuts

Instructional document on how to set up contour cuts for our Wide Format area. 272kb pdf

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File Preparation for White Ink

Instructional document on how to set up for white ink applications in our Wide Format area. 528kb pdf

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VINYL HANGING INSTRUCTIONS

Instructional document on how to hang/install vinyl graphics. 132kb pdf

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Business Tools

Data Retention Policy

Good practice and legal compliance procedures for data retention are outlined. 82kb pdf

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Data Transmission Policy

Good practice and legal compliance procedures for data transmission are outlined. 83kb pdf

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Purchase Terms and Conditions

Doing business with us? Review our terms and conditions. 244kb pdf

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Shipping Instructions 

Need to ship inventory or other materiel to us? This document provides complete instructions and contact information. 111kb pdf

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Privacy Statement

We are committed to protecting our customer's privacy. Read our policy here. 220kb pdf

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Mailing

Machinable/Automation Compatible Letter Sized Mail Pieces

A quick guide with specs for postcards and envelopes. 71kb pdf

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Mailpiece Type Quick Guide/Postal Regulations

Use this guide to understand how mailpieces are classified by size, shape, and how they're prepared. 70kb pdf

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Machinable/Automation Compatible Postcards

A quick guide with specs for postcards mailing. 70kb pdf

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Folded Self Mailer Standards

A step-by-step tutorial for designing Folded Self Mailers. 546kb pdf

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NCOA Processing Acknowledgement Form

A required USPS form needed to process a mail list through NCOA (National Change of Address) software. This form expires one year from the date signed and must be refilled out and re-submitted. 96kb pdf

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Proofing

Remote Proofing Instructions

Instructions for using our Remote Proofing Portal.

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