Transactional Mail

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You can trust your confidential, data-sensitive transactional mail applications with Suttle-Straus. With an average of over ten years of experience, our mailing team members possess the expertise necessary to ensure your data is managed following strict confidentiality practices and in accordance with privacy-related standards. We have implemented extensive data and physical access controls and continue to invest in our people, processes and technologies to continually enhance our security profile.

Security

Protecting your sensitive data and printed materials is our highest priority. Entry to the imaging and mailing center is restricted to only authorized personnel via card access control systems. Strategically positioned HD cameras throughout the facility provide real-time monitoring 24/7/365 with history maintained for no less than 180 days. Through ongoing training of our team members and specially designed policies, processes, and procedures, we adhere to the best practices and controls set by HIPAA/PHI, PCI, CPNI, and other privacy-related standards.

 

Integrity

State-of-the-art equipment and technologies ensure that your customer receives the correct mail piece every time, whether it is a billing statement, healthcare notice, or matched collateral. Camera systems allow us to read multiple barcode symbologies at input and verify each piece of mail as it exits the production process.

Reliability

Billing-related statements and healthcare notices are an essential component of your company’s revenue stream and regulatory compliance. You can be assured that your transactional mail will be processed accurately and on-time. Our on-site backup generator power and redundant network connections provide you with the confidence that your business critical mail will be processed even in the event of an outage.