--- title: Client Tools - Suttle-Straus description: Discover file preparation tools and business resources for printed materials with Suttle-Straus. --- # Client Tools ## Log in ### FTP Login Please place any files you wish to send to us in the FTP we've created for you. [Login](https://sftp.suttle-straus.com/login) ### FTP Login Request Instructions for requesting an FTP login. [Download](https://www.suttle-straus.com/hubfs/Client_Reference_Docs/FTP-How-To-Set-Up.pdf) ### FTP Instructions Instructions for FTP use. [Download](https://www.suttle-straus.com/hubfs/Client_Reference_Docs/FTP-How-To.pdf) ## Frequently asked questions ### File Submission FAQs FAQ document explaining general file submission. *103kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2434236800-pdf/content/site_files/File_Submission_FAQs.pdf) ### File Submission FAQs for Wide Format FAQ document specific to Wide Format. *190kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2435958814-pdf/content/site_files/Grand_Imaging_File_Submission.pdf) ## Design + File Prep ### File Setup for Varnish and Dispersion coatings Document describing how to set up varnish, UV, aqueous and dispersion coatings for conventional press. *732kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2436488202-pdf/content/site_files/File_Setup_Coatings.pdf) ### GRACOL 2013 Color Profile *2.2mb zip* [Download](https://www.suttle-straus.com/hubfs/Client_Reference_Docs/GRACoL2013_CRPC6.icc) ### Creating Production-Ready PDFs From INDESIGN Preferred export settings for generating PDF files from Adobe InDesign. *944kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2434251900-pdf/content/site_files/PDF_From_Indesign.pdf?t=1460667349701) ### Creative Suite PDF Export Settings Reference Creating Production-Ready PDFs from InDesign. *8kb zip* [Download](https://www.suttle-straus.com/hs-fs/hub/425629/file-2435988974-zip/content/site_files/old_site_files/SSI_ProductionPDF_CreativeSuite.zip) ### Variable Data Best Practices Guidelines for how to prep and submit variable data print work. *5mb pdf* [Download](https://www.suttle-straus.com/hubfs/content/site_files/BestPracticesforVariableDataPrint.pdf) ### Print PDF From Canva Guide to exporting a print-ready PDF from Canva. *7mb pdf* [Download](https://www.suttle-straus.com/hubfs/Print%20PDF%20from%20Canva-1.pdf) ### Creative Suite Color Settings *2.2mb zip* [Download](https://www.suttle-straus.com/hs-fs/hub/425629/file-2434277000-zip/content/site_files/old_site_files/SSI_CreativeSuite_ColorSettings.zip?t=1460667349701) ### Guide for Customizable Brand Portal Products How to prep and submit files for customizable templates in brand portals. *5.62mb pdf* [Download](https://www.suttle-straus.com/hubfs/Client_Reference_Docs/File%20Setup%20for%20Template%20Builds%20Guide.pdf) ## Wide Format ### Setting Up Contour Cuts Instructional document on how to set up contour cuts for our Wide Format area. *272kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2429458083-pdf/content/site_files/Grand_Imaging_Contour_Cuts.pdf?t=1460667349701) ### File Preparation for White Ink Instructional document on how to set up for white ink applications in our Wide Format area. *528kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2436488212-pdf/content/site_files/Grand_Imaging_Prep_White_Ink.pdf?t=1460667349701) ### VINYL HANGING INSTRUCTIONS Instructional document on how to hang/install vinyl graphics. *132kb pdf* [Download](https://www.suttle-straus.com/hubfs/Client_Reference_Docs/VinylHangingInstructions_V1%5B8%5D.pdf) ## Business Tools ### Data Retention Policy Good practice and legal compliance procedures for data retention are outlined. *82kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2434236805-pdf/content/site_files/Data-Retention-Policy.pdf) ### Data Transmission Policy Good practice and legal compliance procedures for data transmission are outlined. *83kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2435958794-pdf/content/site_files/Data-Transmission-Procedure_122011.pdf) ### Purchase Terms and Conditions Doing business with us? Review our terms and conditions. *244kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2436488272-pdf/content/site_files/S-S-TERMS-AND-CONDITIONS-2011.pdf?t=1460667349701) ### Shipping Instructions  Need to ship inventory or other materiel to us? This document provides complete instructions and contact information. *111kb pdf* [Download](https://www.suttle-straus.com/hubfs/content/site_files/Shipping-Instructions.pdf?t=1460667349701) ### Privacy Statement We are committed to protecting our customer's privacy. Read our policy here. *220kb pdf* [Download](https://www.suttle-straus.com/hubfs/SS-Privacy-Policy.pdf?t=1460667349701) ## Mailing ### Machinable/Automation Compatible Letter Sized Mail Pieces A quick guide with specs for postcards and envelopes. *71kb pdf* [Download](https://www.suttle-straus.com/hubfs/creative_gallery/SSI-LetterSizeMailpiecesStandard.pdf?t=1460667349701) ### Mailpiece Type Quick Guide/Postal Regulations Use this guide to understand how mailpieces are classified by size, shape, and how they're prepared. *70kb pdf* [Download](https://www.suttle-straus.com/hubfs/SSI-MailpieceQuickGuide-PostalRegs.pdf?t=1460667349701) ### Machinable/Automation Compatible Postcards A quick guide with specs for postcards mailing. *70kb pdf* [Download](https://www.suttle-straus.com/hubfs/SSI-PostcardStandards.pdf?t=1460667349701) ### Folded Self Mailer Standards A step-by-step tutorial for designing Folded Self Mailers. *546kb pdf* [Download](https://www.suttle-straus.com/hs-fs/file-2429468113-pdf/content/site_files/FSM_Standards.pdf?t=1460667349701) ### NCOA Processing Acknowledgement Form A required USPS form needed to process a mail list through NCOA (National Change of Address) software. This form expires one year from the date signed and must be refilled out and re-submitted. *96kb pdf* [Download](https://www.suttle-straus.com/hubfs/content/site_files/NCOA%20Processing%20Acknowledgement%20Form.pdf) ## Proofing ### Remote Proofing Instructions Instructions for using our Remote Proofing Portal. [Download](https://www.suttle-straus.com/hubfs/Client_Reference_Docs/Remote%20Proofing%20Portal.pdf) ![](https://www.franchising.com/track/o_suttlestraus.gif) ![](https://px.ads.linkedin.com/collect/?pid=181026&fmt=gif) Cookie Settings ```json { "@context" : "http://schema.org", "@type" : "Organization", "name" : "Suttle-Straus", "sameAs" : [ "https://www.facebook.com/SuttleStrausInc/", "https://www.instagram.com/suttlestraus/", "https://www.linkedin.com/company/suttle-straus/", "https://www.pinterest.com/suttlestraus/", "https://www.youtube.com/user/SuttleStraus", "" ], "url" : "https://www.suttle-straus.com" } ``` ```json { "@context": "http://schema.org", "@type": "LocalBusiness", "name" : "Suttle-Straus", "address": { "@type": "PostalAddress", "addressLocality": "Waunakee", "addressRegion": "WI", "streetAddress": "1000 Uniek Dr", "postalCode": "53597" }, "url": "https://www.suttle-straus.com", "logo": "https://www.suttle-straus.com/hs-fs/hub/425629/file-2352213652-png/template/logo.png", "description": "Suttle-Straus is a commercial printer and marketing services provider located just outside of Madison, Wisconsin.", "telephone": "(608) 849-1000", } ```