Quick Response QR Codes: Back from the Dead?

Quick Response (QR) codes got their humble start in the mid 1990s to track inventory in a warehouse or manufacturing environment. It was promoted from there that QR codes could be used to link printed materials to websites and apps, landing pages, and to enable touchless ordering experiences.

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How to Create Your First Omnichannel Marketing Campaign

The clamor for consumer attention only gets more complicated and crowded over time. Digital marketing experts now estimate that most Americans are exposed to around 4,000 to 10,000 advertisements each day! These ads are coming from an ever-increasing list of channels: billboards, radio, TV, phone calls, email, direct mail, social media, website banner ads, Google AdWords, text messages, etc.

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Should You Pursue a Certified Franchise Executive (CFE) Designation?

The honor of walking the stage for the Certified Franchise Executive (CFE) graduation ceremony at the International Franchise Association (IFA) Annual Convention in February has been a highlight of 2020. At the first franchising conference I attended in 2015, the Franchise Consumer Marketing Conference, I had the good fortune of meeting Steve Schildwachter, the CMO at BrightStar Care at the time. He advised me to immediately join IFA and then said, "If you're going to work in this industry you really need your CFE."

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10 Critical Questions for Your Next Print and Mail RFP

When you are searching for a new print and mail service provider, many purchasing departments like to rely on issuing a Request for Information (RFI) or Request for Proposal (RFP). However, if that department is purchasing everything from paper towels to heavy machinery using the same process, they may not know the key questions to ask to find the best printers to work with.

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How To Prepare Your Franchise for Explosive Growth

Is your franchise ready to grow? Do you have the necessary tools in place for your franchisee network to double or triple in size? The proper plan and preparations in place will allow your franchise to scale rapidly, set up new franchisees for success and promote a positive brand experience for customers. Here are six items to consider as you prepare for explosive growth:

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